Seasonal Retail Assistant

6 days ago


Albany, Western Australia Dusk Full time

We are seeking a Seasonal Retail Assistant to join our team at Dusk in Australia and New Zealand. As a Christmas Casual Customer Assistant, you will play a crucial role in delivering exceptional customer experiences and contributing to the success of our stores during peak trade period.

Role Overview:

Your mission will be to ignite joy in every customer who walks through our doors. You will shine bright by consistently delivering perfect customer experiences, achieving key performance indicators (KPIs), and ensuring our store's visual merchandising is captivating and visually enticing for customers.

Key Responsibilities:

  • Provide outstanding customer service, leaving customers satisfied and delighted.
  • Achieve KPIs and contribute to the store's success by setting the mood with your radiant personality and work ethic.
  • Work collaboratively with colleagues to create a harmonious work environment, igniting the spirit of collaboration and teamwork.
  • Share your extensive knowledge of our candles and homeware products with customers, illuminating their paths and making informed purchasing decisions.
  • Maintain a visually appealing store environment, ensuring it is always enticing for customers.

About You:

  • You possess a passion for exceeding customer expectations and creating unforgettable experiences.
  • You are a team player who embodies the power of unity and cooperation.
  • You have a can-do attitude, always ready to go the extra mile and motivate others.
  • You are committed to continuous improvement and eager to learn and grow, just like a budding flame.
  • You bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.

This seasonal role commences in November and includes working weekends, late nights, and public holidays. If you're ready to infuse your love for candles with exceptional customer service skills, this is the perfect opportunity for you to join the Dusk team as a Seasonal Retail Assistant - Christmas Casual.



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