Multifaceted Concession Operations Manager

2 weeks ago


Northern Beaches, Australia Unison Full time

Unison is a fashion brand that embodies modern Australian style, pushing boundaries with its inclusive and authentic approach.

About Unison

We're on the hunt for a skilled Multifaceted Concession Operations Manager to spearhead our Myer Warringah concession pads. As a key player in our team, you'll be responsible for driving customer satisfaction, empowering your team, and collaborating with leadership to achieve business objectives.

What We Offer
  • A competitive salary package, estimated at around $80,000 - $100,000 per annum
  • Up to 50% off our new season product range
  • $1,000 yearly clothing allowance
  • Monthly and seasonal bonus potential
  • A supportive team culture and environment
  • Clear career pathway towards future leadership opportunities
  • Employee Referral Program – get rewarded for referring great new people to our team
The Role

As a Multifaceted Concession Operations Manager, you'll:

  • Drive a customer-centric culture, ensuring every interaction is memorable and seamless
  • Empower your team through ongoing training, mentoring, and collaboration
  • Work closely with leadership to build an effective and profitable concession pad
  • Motivate your team to meet sales targets and business KPIs
  • Focus on operational excellence, manage rosters, and prepare back-of-house administration
Requirements
  • Experience in a similar role, supervising teams of up to 5 staff
  • A supportive leader, able to motivate and mentor a team to achieve success
  • Demonstrated commercial acumen, with the ability to drive sales, wage targets, and shrinkage KPIs within budget
  • An eye for detail, with a passion for styling and Visual Merchandising
  • Exposure to large stock volumes and stock management

About Us:
At Unison, we're passionate about empowering individuals to define their personal style. We edit the season and own the must-have fashion looks for everyday dressing. Our brand experience is inclusive, authentic, and trusted. We understand what's having a moment and deliver rich connections to our customers.


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