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Fashion Retail Manager

2 months ago

Prahran, Victoria, Australia Frontline Retail Melbourne Full time
Store Manager - Fashion Retailer

We are seeking a highly skilled and experienced Store Manager to lead our Melbourne-based team at Frontline Retail. As a key member of our retail operations team, you will be responsible for driving sales and profitability, championing exceptional customer service, and mentoring and developing your team to achieve outstanding results.

Key Responsibilities:

  • Drive Sales and Profitability: Develop and implement strategies to drive sales growth and profitability, ensuring alignment with brand-defined KPIs.
  • Customer Service Excellence: Champion a culture of exceptional customer service, ensuring that every customer interaction is positive and memorable.
  • Team Development: Mentor, develop, and motivate your team to achieve outstanding results, fostering a culture of continuous growth and succession.
  • Operational Excellence: Implement comprehensive in-store training initiatives, ensuring operational excellence across stock management, visual merchandising, and back-of-house protocols.
  • Visual Merchandising: Uphold presentation and visual merchandising standards in accordance with brand directives, ensuring a premium brand image.
  • Data-Driven Decision Making: Harness data and analytics to optimize retail and visual merchandising operations, driving business growth and improvement.

Ideal Skills and Experiences:

  • Leadership Experience: Demonstrable leadership experience in a fashion retail environment, with a proven track record of driving sales growth and team development.
  • Customer Service: A dedication to delivering an exceptional customer service experience, with a passion for nurturing and empowering teams.
  • Business Management: Proficiency in business management practices, with a strong understanding of retail operations and visual merchandising.
  • Leadership Approach: A dynamic and lead-by-example leadership approach, with a knack for influencing and motivating teams.
  • Presentation and Communication: Impeccable presentation and communication skills, with the ability to effectively communicate with teams, customers, and stakeholders.

Benefits:

  • Head Office Location: A Melbourne-based head office, offering opportunities for career growth and development.
  • Performance-Based Bonuses: Management bonuses reflective of performance achievements, ensuring that your hard work is recognized and rewarded.
  • Staff Discounts and Incentives: Staff discounts and enticing incentives, ensuring that you and your team are rewarded for your hard work.
  • Wardrobe Allowance: A wardrobe allowance to ensure you look your best at work, reflecting the premium brand image.
  • Nurturing Company Culture: A nurturing and affirming company culture, prioritizing team well-being and development.