Senior Technical Product Owner

Technical Product Owner - Authentication Platforms

We are embarking on an exciting transformation with a focus on modernising data, cloud, and API product solutions.

The successful candidate will have knowledge that spans across product management, cloud, and API transformation services.

Together we will build tomorrow's banking solutions today, using world-leading technologies.

Make a Meaningful Impact:

We are building tomorrow's bank today. This means we need creative and diverse experts to help us redefine what customers expect from a bank.

Envisioning new technologies that are still waiting to be invented and reimagining products that support our customers and help build the future economy.

Our technology teams are the brains behind Australia's number one banking app, Netbank, Cardless Cash, Comm Sec Pocket, and Spend Tracker.

See Yourself In Our Role:

As a Senior Technical Product Owner for Authentication Platforms, you will lead the strategic direction, delivery, and continuous improvement of workforce identity solutions across the enterprise.

You will be responsible for driving the roadmap, governance, and risk posture of authentication services, ensuring secure, scalable, and user-friendly access for employees, contractors, and partners.

You will work closely with engineering, cybersecurity, compliance, and business stakeholders to deliver robust identity solutions using platforms like Ping Identity and Microsoft Entra ID (formerly Azure AD).

Your Responsibilities And Contributions:

• Define and own the product vision and roadmap for workforce authentication platforms.
• Align product strategy with enterprise security goals, compliance requirements, and user experience.
• Prioritize features and enhancements based on business value, risk, and technical feasibility.

Key Performance Areas:

• Lead cross-functional teams to deliver authentication capabilities including SSO, MFA, passwordless, and conditional access.
• Manage vendor relationships and platform upgrades (e.g., Ping Identity, MS Entra).

Governance And Controls:

• Implement and maintain identity governance policies and controls.
• Ensure compliance with internal standards and external regulations (e.g., ISO 27001, NIST, SOC2).
• Collaborate with audit and risk teams to address findings and improve control maturity.

Risk Management:

• Identify and mitigate risks related to identity and access management.
• Support threat modeling and risk assessments for authentication flows.
• Drive adoption of secure authentication patterns across the organisation.

Stakeholder Engagement:

• Act as the primary point of contact for authentication platform capabilities.
• Communicate product updates, risks, and metrics to senior leadership and stakeholders.
• Champion user-centric design and accessibility in authentication experiences.

Requirements:

Deep understanding of identity protocols (SAML, OAuth2, OIDC, SCIM). Hands-on experience with Ping Identity suite (PingFederate, PingAccess, PingID). Strong knowledge of Microsoft Entra ID, Conditional Access, Identity Protection, and Graph API.

Familiarity with cloud platforms (Azure, AWS) and hybrid identity architectures. AI Literacy: Familiarity with AI tools and responsible AI practices to enhance product delivery and innovationAgentic AI Identity: Familiar with SPIFEE framework, authentication protocols and thought leadership for AI Identity.

Proven experience in product ownership or technical program management. Agile delivery experience with tools like Jira, Confluence, and Azure DevOps.

Strong analytical and problem-solving skills with a data-driven mindset. Experience implementing identity governance frameworks and controls.

Understanding of regulatory requirements and risk management practices.

Excellent communication and stakeholder management skills. Ability to influence and lead across technical and non-technical teams.

Strategic thinker with a passion for secure and seamless user experiences.

Preferred Qualifications:

Certifications: CISSP, CISM, Azure Security Engineer, Ping Identity Certified Professional.

Experience in large enterprise environments with complex identity ecosystems.

Background in cybersecurity, compliance, or enterprise architecture.