
Travel Insurance Customer Service Advocate
3 days ago
At nib, we're looking for someone to be the voice of our travel insurance team. You'll provide exceptional customer service by responding to a variety of customer inquiries via phone and digital channels.
This role involves promoting our products and services, driving first call resolution to queries, and creating meaningful experiences for our customers. You'll work in a structured environment with set Key Performance Indicators (KPIs) and contribute to a team that supports one another and celebrates success.
As part of this role, you'll enjoy flexible working arrangements, including hybrid options. We welcome employees to come into our hubs as often as they like. Our benefits package includes discounts on health and travel insurance, employee share plans, short-term incentives, life and salary continuance insurance, paid leave for volunteering, and corporate fitness discounts.
nib is dedicated to providing financial protection and assurance to travelers worldwide. Our purpose is to ensure better health and wellbeing for every travel adventure. We're seeking people who share this passion and want to be part of a team that's ambitious and driven to be extraordinary.
We acknowledge the importance of diversity, equity, and inclusion. We recognize the Traditional Custodians of the lands where we live, learn, and work.
You'll be confident in your computer skills, able to multitask and navigate systems while speaking with members over the phone. Previous experience in customer service is essential, as well as a willingness to achieve set goals and KPIs.
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Customer Service Consultant Travel
4 days ago
Newcastle, New South Wales, Australia Nib Nz Full timeLet's talk about this role- Our nib Travel team are looking for someone who can turn an interaction with a traveller into an experience they will remember, for all the right reasons- You will be the voice of nib Travel, representing our brand by providing excellence in customer service-- You will respond to a variety of customer enquires via phone and...
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Customer Service Representative
7 days ago
Newcastle, New South Wales, Australia Tesco Insurance Full timeOverviewServing our customers, communities, and planet a little better every day.Salary: £23,600 to £26,000 depending on experienceWorking Hours: Full time, 36 hours per weekRole and responsibilitiesColleagues in our General Insurance department support Tesco Insurance Money Services customers with their home and motor insurance needs. You will be expected...
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Virtual Travel Consultant
1 week ago
Newcastle, New South Wales, Australia Live The Dash Travel Full timeWe are currently seeking an enthusiastic and detail-driven Virtual Travel Consultant to join our remote team.In this role, you'll be the go-to expert for clients planning vacations, honeymoons, group trips, cruises, and more.If you enjoy connecting with people, offering expert travel advice, and creating personalized itineraries — all while working from...
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Customer Service Advocate Opportunity
7 days ago
Newcastle, New South Wales, Australia beBeeService Full time $64,792 - $67,492Customer Service Advocate OpportunityWe are seeking a highly skilled and passionate customer service professional to join our team in Maitland.About the RoleDeliver exceptional customer experiences in a fast-paced environmentManage complex customer enquiries with adaptability and problem-solving skillsWork collaboratively as part of a team to achieve...
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Customer Service Advocate
6 days ago
Newcastle, New South Wales, Australia beBeeCustomer Full time $60,000 - $88,000Customer Service RepresentativeJob Summary:The ideal candidate will act as the first point of contact for customers, prioritising their needs and satisfaction.Responsibilities include identifying suitable products and services for customers, including account opening, lending and banking transactions.The successful applicant will promote digital banking...
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Remote Travel Specialist
1 week ago
Newcastle, New South Wales, Australia Discover You Travel Full timeAre you passionate about helping others? We have an exciting opportunity for you to become a Remote Travel Specialist. This role allows you to combine your love for helping people with the freedom of working remotely.As a Remote Travel Specialist, you'll be part of the thriving tourism industry. You'll have the chance to:- Plan and customize travel...
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Customer Service Officer
2 weeks ago
Newcastle, New South Wales, Australia Pacific International Insurance (AuNz) Full timeJob Category: Administration, Customer Service, SalesPacific International Insurance is a dynamic cross-Tasman company that operates as part of a respected global insurance organisation.We have a diverse portfolio of insurance brands.With our strong foundation and progressive mindset, we continue to forge ahead, anticipating and meeting the evolving needs of...
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Customer Service Officer
1 week ago
Newcastle, New South Wales, Australia Pacific International Insurance (AuNz) Full timeJob Category: Administration, Customer Service, SalesPacific International Insurance is a dynamic cross-Tasman company that operates as part of a respected global insurance organisation.We have a diverse portfolio of insurance brands.With our strong foundation and progressive mindset, we continue to forge ahead, anticipating and meeting the evolving needs of...
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Customer Service Officer
2 weeks ago
Newcastle, New South Wales, Australia Pacific International Insurance (AUNZ) Full timeJob Category: Administration, Customer Service, SalesPacific International Insurance is a dynamic cross-Tasman company that operates as part of a respected global insurance organisation. We have a diverse portfolio of insurance brands. With our strong foundation and progressive mindset, we continue to forge ahead, anticipating and meeting the evolving needs...
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Remote Travel Coordinator
1 week ago
Newcastle, New South Wales, Australia Live The Dash Travel Full timeWe are seeking a highly organized and motivated Remote Travel Coordinator to join our team of travel professionals.In this role, you will work remotely to assist clients with coordinating every detail of their travel plans — from initial inquiry to post-trip follow-up.Your job is to ensure each itinerary is thoughtfully arranged, budget-friendly, and...