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Reception Team Member

2 weeks ago

Emerald Beach, Australia Discovery Parks Full time

We're seeking a dedicated Park Welcome Host to join our team at Discovery Parks. This role is perfect for someone who is passionate about delivering exceptional customer experiences and making every guest feel welcome.

About Our Values

At Discovery Parks, we value exceptional customer service, teamwork, and innovation. We're committed to creating memorable experiences for our guests, and we're looking for someone who shares this vision.

The Role

Responsibilities include:

  • Welcoming and assisting guests
  • Processing transactions and managing accounts
  • Working closely with the Housekeeping team to maintain a high standard of cleanliness and organization
  • Providing information about local attractions and activities to our guests
  • Maintaining accurate records and completing administrative tasks
Key Requirements

To succeed in this role, you should possess:

  • Previous experience in a similar role within the hospitality industry
  • A proven track record of delivering exceptional customer service
  • Proficiency in computer software, including RMS or comparable systems
  • Effective communication and interpersonal skills
  • Accuracy handling cash transactions
  • Strong organizational skills and attention to detail
  • A current driver's license (essential)
Benefits

We offer:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A fun and supportive work environment
  • Opportunities for career advancement