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Product Director

2 weeks ago

Perth, Western Australia Hola Full time

About Hola Health

Hola Health is a healthcare technology company dedicated to transforming the sector through accessible and innovative solutions. Our mission is to provide exceptional healthcare experiences for all Australians, leveraging telehealth consultations, same-day medicine delivery, and pharmaceutical product delivery.

We are seeking a strategic leader to drive product excellence across our business ecosystem, including our telehealth platform, pharmacy delivery system, medical service interfaces, and internal product tools. The ideal candidate will have a proven track record in product management, preferably in healthcare or technology sectors, and experience with digital health platforms or telehealth services.

Responsibilities:

  • Strategic Leadership:
    • Develop and execute comprehensive product strategies aligned with company objectives
    • Lead the development of scalable product frameworks across all business units
    • Drive product excellence through user-centered design and development
    • Establish and monitor key performance indicators (KPIs) for all product initiatives
  • Product Vision and Roadmap:
    • Define and communicate the product vision to all stakeholders
    • Create and maintain a comprehensive product roadmap
    • Prioritize features and improvements based on business impact and user needs
    • Balance short-term wins with long-term strategic product development
  • User Experience and Design:
    • Champion user-centered design throughout the organization
    • Ensure exceptional user experience across all digital platforms
    • Implement and optimize product design methodologies and processes
    • Drive continuous improvement in user satisfaction metrics
  • Product Development:
    • Oversee the end-to-end product development lifecycle
    • Collaborate closely with engineering teams to ensure proper implementation
    • Monitor and optimize development systems and processes
    • Ensure product quality meets high standards through rigorous testing
  • Medical and Pharmacy Product Integration:
    • Ensure seamless integration between telehealth systems and pharmacy services
    • Lead product initiatives that connect medical services with delivery systems
    • Develop products that align with healthcare regulations and best practices
    • Monitor and optimize medical and pharmacy user interfaces
  • Data-Driven Decision Making:
    • Implement analytics systems to track product performance
    • Use data insights to drive product improvements
    • Conduct A/B testing and feature experiments
    • Translate user feedback into actionable product enhancements
  • Market Research and Competitive Analysis:
    • Stay current with healthcare technology trends and innovations
    • Conduct regular competitive analysis
    • Identify market opportunities and potential product expansions
    • Position products effectively in the Australian healthcare market
  • Team Leadership:
    • Build and develop a high-performing product team
    • Foster a culture of innovation, excellence, and continuous improvement
    • Provide mentorship and professional development opportunities
    • Drive cross-functional collaboration between product, engineering, operations, and marketing