Retail Operations Manager

4 days ago


Port Macquarie, New South Wales, Australia Pandora Full time
Company Overview:
Pandora is a leading global jewellery brand that empowers individuals to express themselves through beautiful products. Our company values dreaming, daring, caring, and delivering, creating an environment where talented professionals can thrive.

Job Description:
We are seeking an organised, pro-active, and results-driven Assistant Store Manager to join our team in Port Macquarie. As a key member of the retail operations team, you will be responsible for the day-to-day running of the store, supporting the Store Manager and driving commercial success. Your focus will be on stock control, store procedures, and managing teams to optimise sales and customer service.

Key Responsibilities:
* Support the Store Manager in achieving store targets and providing exemplary customer service.
* Maintain accurate stock levels and manage store security, team rotas, and sales performance tracking.
* Develop a strong retail floor presence, influencing the sales space and ensuring teams are present and engaged.

Required Skills and Qualifications:
* Proven experience in driving sales and profitability in-store.
* A passion for driving a culture of exceptional customer service.
* Strong communication skills to establish and coach high-performing teams.
* Adaptability and flexibility to changing business needs.
* Positive attitude with contagious enthusiasm for Pandora products and core values.

Benefits:
* 60% staff discount on Pandora products.
* Birthday off and opportunities for development.
* Subsidised health insurance, retail bonus scheme, and employee assistance program.
* Generous jewellery allowance and wellness days.

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