Release Manager
3 weeks ago
The Westpac Group has been proudly advancing Australia for over two centuries. Our success is built upon both our heritage and our ability to evolve. Our vision is to be one of the world's great service companies, helping our customers, communities, and people to prosper and grow. In Cash and Transactional Banking we're striving to be game-changing technologists, shaping the future of banking. We understand the big picture and focus on things that will move the dial for the Westpac Group. The Westpac Group has a complex Information Technology environment that needs to deliver to the rapidly changing needs of our customers and employees, the ever-evolving IT landscape, and the Group's regulatory and statutory requirements.
Key Responsibilities- Partner with the Dev Ops team to deliver services and support both IT Operations and Delivery squads.
- Responsible for the Release Management lifecycle, including scheduling, coordinating between multiple squads, and deployment of releases.
- Ensure releases undergo required quality controls, working closely with application development teams, testing teams, and production teams.
- Maintain necessary coordination between teams to update project-related information.
- Identify and manage risks that can delay releases, ensuring scope, schedule, and quality are not affected.
- Schedule release readiness reviews and milestone reviews after each release.
- Plan and provide weekly updates on release activities.
- Lead Go-Live activities to deploy software successfully.
- Manage Risk reporting at the portfolio level and track issues/blockers/incidents in production at regular frequency.
- Own access to applications granted to the Engineering team.
- Coordinate with L2/L3 teams and build/publish dashboards for tracking customer transactions and managing issues.
- Make improvements in configuration management and software development methodologies.
- Own the patch management process to ensure application vulnerabilities are addressed.
- Support the Technical Service Owner in managing Risk and Controls for applications.
- Bachelor's or higher degree.
- 10+ years' experience in projects and/or delivery of technology solutions in a service delivery, project management, or release management role.
- Champion in driving continuous improvement and uplift in tools and processes.
- Experience across Agile and adaptive delivery models and mindsets.
- Knowledge of Continuous Integration and Continuous Delivery (CD/CI) pipelines & tooling.
- Working knowledge of managing code repositories such as Github.
- Experience in working with Dev Ops and Agile methodologies.
- Working knowledge of Software Development Lifecycle.
- Expertise in computer programming.
- Team management skills.
- Knowledge of traditional agile methodologies, including Scrum, Waterfall, or Kanban.
- Good understanding of application infrastructure, system architecture, and operating system.
- Expertise with the use of tools such as JIRA and Confluence.
- Experience crafting and measuring success with OKRs, KPIs, etc.
- Previous Banking domain experience is a plus.
- Experience of using Fortify/Tenable is desirable.
As well as good pay and a great culture, joining the Westpac family means you'll get some of the best banking, wealth, and insurance benefits in the market. We'll even pay you to do volunteer or community work. We aim to provide one big, supportive team of people who love helping others succeed. Working with us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion. The health and well-being of our employees is our top priority. We have developed clear standards to ensure our people are confident, safe, and healthy whether they are working from a Westpac Group site or working from home. These are based on expert medical advice and Safe Work Australia guidelines. As part of our commitment to creating a diverse and inclusive workplace, this role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, people with a disability and Indigenous Australians to apply. For more information visit careers.westpacgroup.com.au
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