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We are seeking an experienced Operations Manager to lead the daily operations of our large-scale automated Customer Fulfillment Centre in Auburn. As a key member of our leadership team, you will be responsible for ensuring the achievement of key performance indicators (KPIs) across safety, productivity, customer satisfaction, team collaboration, and financial efficiency.
Key Responsibilities- Accountable for operational performance, including achieving key targets in safety, throughput, costs, and profitability.
- Delivery of site Profit and Loss (P&L), including continuous improvements to deliver improved results year on year.
- Leading and contributing to strategy development, target setting, and performance improvement across the CFC.
- Leading and supporting implementation, innovation, and the embedding of continuous improvement opportunities.
- Able to support and build sustainable business continuity planning management.
- Passionate Operational leader with exceptional relationship and team building capabilities, who can drive a Customer 1st and Team 1st culture.
- Proven experience in managing a multi-skilled dynamic team across multiple shifts within a 24hr 7 day per week operation.
- Retail, manufacturing, or large-scale supply chain leadership experience.
- A successful track record of operational delivery and building successful teams in a highly visible area of operation.
- Experience working in a highly regulated environment.
- An attractive remuneration package.
- Team discounts across our range of Woolworths Group brands.
- A global business with endless career possibilities.
- A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.
- Opportunity to Salary Sacrifice.
We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts, and unique perspectives working together connected by a shared Purpose – 'to create better experiences together for a better tomorrow.'
Here you'll be supported and empowered to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work, and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
