Empowerment Specialist

We're dedicated to transforming lives through meaningful employment. As an Empowerment Specialist, you'll play a vital role in empowering clients to take steps towards sustainable employment.

Job Description

• This is an on-site position that requires a person-first approach, tailoring support and solutions to meet the unique needs of each client.

You'll be responsible for building relationships with local employers, sourcing job opportunities for our clients, and placing them into sustainable employment leading to positive outcomes.

Your day will include encouraging and motivating clients, ensuring all activity is appropriately recorded and documented, and adhering to compliance and contractual requirements.

A successful candidate will be someone who is driven to make a real difference in people's lives through employment.

Key Responsibilities:

• Encouraging and motivating clients through appropriate activities to find their own employment;
• Building relationships with local employers to source job opportunities for our clients;
• Placing clients into sustainable employment leading to outcomes;
• Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements;

Qualifications and Skills:

• Experience in customer service or a client-facing role;
• Ideal candidates will have demonstrated experience of working with people overcoming challenges;
• Happy and confident liaising with multiple external and internal stakeholders;
• Confident working towards KPIs and making placements that result in sustainable and lasting employment for our clients/employers;
• An overall desire to be part of a team dedicated to helping people achieve their goals.

Benefits:

• On-the-job training as well as ongoing career development and national opportunities;
• Job stability and guaranteed full-time hours;
• Achievable quarterly incentive scheme;
• Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave.

Join Our Team

We value diversity and welcome applications from people with disability, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians.

We are happy to adjust our recruitment process to support accessibility needs.