Furniture Experience Specialist

2 weeks ago


Campbelltown, Australia Koala Full time
About Koala

Koala is a company that revolutionizes the furniture buying experience. Our mission is to create happier, healthier habitats by combining customer-centric products with world-class technology and fulfillment platforms.

At Koala, we believe in creating a positive impact on the world around us. We strive to make a difference through our products, services, and community involvement.

About the Role

We are seeking an experienced professional to join our team as a Furniture Experience Specialist. This role will be responsible for ensuring that customers have an exceptional furniture buying experience.

The ideal candidate will have excellent communication and problem-solving skills, as well as a passion for delivering exceptional customer service. If you are a motivated individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Provide exceptional customer service and support to ensure a seamless furniture buying experience.
  • Work closely with cross-functional teams to resolve customer issues and improve overall customer satisfaction.
  • Develop and maintain knowledge of Koala's products and services to provide accurate information to customers.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in customer-facing roles, preferably in the furniture industry.
  • Excellent communication and problem-solving skills.
Benefits

As a Furniture Experience Specialist at Koala, you can expect:

  • A competitive salary of $80,000 - $100,000 per year.
  • A comprehensive benefits package including health insurance, retirement savings plan, and paid time off.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment with a passionate team.

$85,000 estimated annual salary based on average Australian salaries.



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  • Expression of Interest

    7 months ago


    Campbelltown, Australia Koala Full time

    Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.Like what you see here at Koala's Second Home,...