Cybersecurity Network Engineer Position for Enterprise Infrastructure

2 weeks ago


Brisbane, Queensland, Australia Superloop Full time

Company Overview

Superloop, a leading Australian company, operates in the consumer connectivity, business network and security solutions, and wholesale connectivity segments. With a strong focus on innovation and customer satisfaction, Superloop is committed to delivering high-quality products and services.

Job Description

We are seeking an experienced Network Security Support Engineer to join our dynamic team. This role is crucial for providing level 2/3 support for our network security systems and customers. The ideal candidate will have a solid background in network technologies and system administration.

Key Responsibilities

  • Troubleshoot and resolve customer queries and issues related to networking and security by offering specialized technical knowledge in firewalls, proxies, and networks.
  • Identify and resolve issues related to networks, providing solutions and suggestions to avoid similar problems in the future.
  • Maintain and update the internal knowledge base to enhance comprehension of the products and address any repetitive issues effectively.
  • Configure hardware appliances for customers and contribute to product documentation.
  • Assist with software testing and quality assurance.

Requirements

  • Experience in network security or a related field, particularly skilled in overseeing firewalls, proxies, and various other network systems.
  • Strong knowledge in networking, including switching and routing protocols.
  • Familiarity with technical protocols such as TCP/IP, DNS, HTTP, TLS, and SMTP.
  • Proficiency in configuring both wired and wireless networks and expertise in centralized authentication systems like Microsoft Active Directory.

Benefits and Salary

The estimated salary for this position is $120,000 - $180,000 per annum, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plans, and opportunities for career growth and development.



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