Cybersecurity Network Engineer Position for Enterprise Infrastructure
2 weeks ago
Company Overview
Superloop, a leading Australian company, operates in the consumer connectivity, business network and security solutions, and wholesale connectivity segments. With a strong focus on innovation and customer satisfaction, Superloop is committed to delivering high-quality products and services.
Job Description
We are seeking an experienced Network Security Support Engineer to join our dynamic team. This role is crucial for providing level 2/3 support for our network security systems and customers. The ideal candidate will have a solid background in network technologies and system administration.
Key Responsibilities
- Troubleshoot and resolve customer queries and issues related to networking and security by offering specialized technical knowledge in firewalls, proxies, and networks.
- Identify and resolve issues related to networks, providing solutions and suggestions to avoid similar problems in the future.
- Maintain and update the internal knowledge base to enhance comprehension of the products and address any repetitive issues effectively.
- Configure hardware appliances for customers and contribute to product documentation.
- Assist with software testing and quality assurance.
Requirements
- Experience in network security or a related field, particularly skilled in overseeing firewalls, proxies, and various other network systems.
- Strong knowledge in networking, including switching and routing protocols.
- Familiarity with technical protocols such as TCP/IP, DNS, HTTP, TLS, and SMTP.
- Proficiency in configuring both wired and wireless networks and expertise in centralized authentication systems like Microsoft Active Directory.
Benefits and Salary
The estimated salary for this position is $120,000 - $180,000 per annum, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plans, and opportunities for career growth and development.
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