Global Financial Solutions Specialist

6 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time
Job Overview

We are seeking a skilled and motivated professional to fill the role of Currency Trader Specialist. In this position, you will be responsible for delivering exceptional customer service, promoting product conversions, and accurately pricing and booking foreign exchange transactions.

This is an exciting opportunity to join our team and contribute to the success of our organization. If you have excellent communication skills, a strong attention to detail, and a passion for the financial industry, we encourage you to apply.

Key Responsibilities
  • Deliver unparalleled customer service at all times, using your excellent interpersonal skills to build rapport with prospective and existing customers.
  • Promote product conversions by selling the benefits of our services compared to those of our competitors.
  • Accurately price and book foreign exchange transactions, utilising skills of negotiation where necessary.
  • Make relevant product recommendations to customers by recognising their needs.
  • Be responsible for converting online registrations into new dealing clients within specific timeframes to deliver revenue opportunities – following up by phone or email as required to.
  • Manage call and email volumes whilst delivering outcomes within restrictive timeframes.
  • Accurately and comprehensively record all information obtained on phone calls.
Requirements
  • Degree qualified in a finance or business-related discipline is an advantage.
  • Existing exposure to the banking/finance sector is desired, but not essential.
  • Excellent communicator, with sound numerical skills.
  • Integrity, flexibility, reliability, and an excellent work ethic.
  • Strong attention to detail and ability to perform multiple tasks with exceptional time management skills.
  • Ability to build effective internal and external relationships.
  • Proven experience selling a service is an advantage.
Benefits
  • Professional development opportunities to help you grow in your career.
  • A dynamic and supportive work environment that fosters collaboration and teamwork.
  • Competitive salary and bonus structure.
  • Flexible working hours and remote work options.
  • Access to cutting-edge technology and tools to enhance your productivity.
  • A comprehensive employee recognition and rewards program.
About Us

We are a leading provider of foreign exchange services, dedicated to delivering exceptional results for our clients. Our team is passionate about providing outstanding customer service and building long-term relationships with our clients.

We believe in fostering a culture of innovation, creativity, and collaboration. We are committed to helping our employees grow and develop in their careers, and we offer a range of training and development programs to support this goal.

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