Coffee Specialist

10 hours ago

Gold Coast, Queensland, Australia beBeeExpert Full time $65,000 - $70,000

We are a reputable espresso bar and organic coffee roastery with a loyal customer base. Our team is passionate about delivering exceptional coffee experiences.

As an Expert Barista and Day Manager, you will be responsible for:

Main Responsibilities
  • Managing the café during opening and closing shifts, ensuring inventory is maintained and supplies are ordered efficiently.
  • Preparing and serving a variety of beverages and food items, providing outstanding customer service.
  • Maintaining high-quality control standards for all drinks and coffee bean preparation at our venues.
  • Developing new and exciting menu offerings through team collaboration.
  • Performing regular maintenance tasks and troubleshooting equipment issues to ensure uninterrupted service.
  • Providing expert advice on coffee selection, brewing techniques, and recommending complementary food items.
  • Conducting training sessions for team members, fostering continuous skill progression and excellence.
  • Welcoming and engaging customers, determining their coffee preferences, and offering personalized recommendations.
  • Educating both team members and customers about coffee beans, origins, and nuances of various roasts.
  • Promoting and selling coffees, as well as coffee brewing equipment, effectively communicating unique attributes and benefits.
  • Staying informed on the latest coffee and café trends, attending industry events, and sharing knowledge with the team.
  • Maintaining a clean, safe, and hygienic work environment that adheres to organisational standards.

About You

Professional Requirements

  • 3+ years of recent experience as a Barista.
  • 1+ year of experience as a Head/Lead Barista or Barista Trainer.
  • Strong knowledge of coffee beans, origins, and brewing techniques.
  • Strong listening and verbal communication skills.
  • A strong understanding of Food Health & Safety.

Nice to Have

  • Certification II or more in Hospitality.
  • Organic handling experience.
  • Cafe or Restaurant Management experience.
  • Food handling/Cookery experience.

About Your Qualities

  • Australian citizen or resident with an appropriate visa to work in Australia.
  • Availability to work at least 1 weekend day every 2 weeks.
  • Availability to work shifts from 5am to 2:45pm weekdays, and between hours 5am to 5pm on weekends.
  • Loves coffee and tea.
  • Own transport to and from work.

Your Qualities

  • Open and honest communication with respect for others.
  • Professional demeanor and desire to exceed expectations.
  • Strong customer focus and empathy.
  • Desire to learn.
  • Reliable, punctual, and organised.
  • Proactive and self-directed, identifying issues and opportunities ahead of time.
  • Strive for achievement and making a difference.

Benefits

  • Free drinks and meals on shift.
  • Employee discounts.
  • Support from a great team of professionals.
  • Enviable working location in Burleigh Heads.

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