Commercial Banking Operations Leadership Position

2 weeks ago


Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time
Job Overview

We are seeking an experienced Manager to lead our Commercial Document Preparation team within CommBank's Chief Operations Office.

About the Role

This is a 12 Month Max Term Contract opportunity that offers the chance to enhance your Business Banking Lending Operations skillset and leadership capabilities.

Key Responsibilities
  • Lead a team to drive customer outcomes that are right first time and within agreed timeframes
  • Monitor and analyse team performance, utilising standardised systems and reporting
  • Identify, drive and deliver continuous improvement and efficiency enhancements
  • Build internal and external relationships through stakeholder management techniques and customer service skills
  • Plan and execute risk mitigating procedures, reporting results to relevant stakeholders
Requirements
  • Demonstrated experience in operational management, preferably from a Commercial or Business Banking background
  • Sound knowledge of Commercial loan or Business Banking lending life-cycle, enabling coaching & insights to team members
  • Effective customer service, stakeholder management and negotiating skills
  • Attention to detail, accuracy and ability to work to deadlines
  • Ability to set performance targets and motivate / coach team members
  • Demonstrated ability to drive a continuous improvement culture within a team
What We Offer

At CommBank, we're committed to building a diverse and inclusive workforce reflecting our customers, businesses and communities. As a values-driven organisation, we nurture and support our people through skill and talent development, collaboration, flexibility and internal promotion.

Estimated Salary Range

$120,000 - $180,000 per annum, depending on location and experience.



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