Commercial Banking Operations Leadership Position
2 weeks ago
We are seeking an experienced Manager to lead our Commercial Document Preparation team within CommBank's Chief Operations Office.
About the RoleThis is a 12 Month Max Term Contract opportunity that offers the chance to enhance your Business Banking Lending Operations skillset and leadership capabilities.
Key Responsibilities- Lead a team to drive customer outcomes that are right first time and within agreed timeframes
- Monitor and analyse team performance, utilising standardised systems and reporting
- Identify, drive and deliver continuous improvement and efficiency enhancements
- Build internal and external relationships through stakeholder management techniques and customer service skills
- Plan and execute risk mitigating procedures, reporting results to relevant stakeholders
- Demonstrated experience in operational management, preferably from a Commercial or Business Banking background
- Sound knowledge of Commercial loan or Business Banking lending life-cycle, enabling coaching & insights to team members
- Effective customer service, stakeholder management and negotiating skills
- Attention to detail, accuracy and ability to work to deadlines
- Ability to set performance targets and motivate / coach team members
- Demonstrated ability to drive a continuous improvement culture within a team
At CommBank, we're committed to building a diverse and inclusive workforce reflecting our customers, businesses and communities. As a values-driven organisation, we nurture and support our people through skill and talent development, collaboration, flexibility and internal promotion.
Estimated Salary Range$120,000 - $180,000 per annum, depending on location and experience.
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