Vacation Experience Specialist
5 days ago
We are looking for a dedicated Vacation Experience Specialist to join our team at Travel + Leisure Co.
About UsAt Travel + Leisure Co., we put the world on vacation. Our mission is simple: to deliver exceptional experiences for millions of travelers worldwide. With over 245 vacation club resort locations across the globe, we offer a unique opportunity to be part of a dynamic and innovative company that's always pushing the boundaries of what's possible.
About the RoleThis role is a key part of our Housekeeping Department, responsible for ensuring that guest accommodation meets the highest standards of cleanliness, hygiene, and comfort. As a Vacation Experience Specialist, you will work closely with our guests to deliver personalized service and create unforgettable memories.
Key Responsibilities- Provide exceptional customer service to our guests, responding promptly to their needs and exceeding their expectations
- Maintain the highest standards of cleanliness and hygiene in all guest areas, including rooms, public spaces, and facilities
- Work collaboratively with other departments to ensure seamless operations and delivery of high-quality services
- Participate in ongoing training and development to enhance your skills and knowledge, staying up-to-date with the latest industry trends and best practices
- A passion for delivering exceptional customer service and creating memorable experiences for our guests
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and stakeholders
- A strong attention to detail and ability to maintain high standards of quality and cleanliness
- Flexibility and adaptability, with a willingness to work a rotating roster that includes weekends, evenings, and public holidays
As a valued member of our team, you can expect:
- A competitive salary of $50,000 - $60,000 per annum, depending on experience
- Ongoing professional development opportunities, including training and certification programs
- Discounted hotel stays across Australia, Fiji, New Zealand, and other destinations
- Subsidized private health insurance and access to employee assistance programs
If you're passionate about delivering exceptional customer experiences and have a keen eye for detail, we'd love to hear from you. Apply now to become a part of our dynamic team and help us continue to put the world on vacation
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