Key Administrative Support Role in Passport Processing

2 days ago


Adelaide, South Australia Hudson Full time

This role offers a great opportunity for career progression with flexible work arrangements and training provided.

The hourly rate is $39.40 + Super, inclusive of 25% casual loading, making it an attractive option for those seeking reliable weekly pay.

About the Job
  • As a Production Support Officer, you will contribute to a secure and efficient passport service by performing key back-office tasks.
  • You will be responsible for timely and accurate entry of physical applications into systems and handling additional administrative duties for proper storage and disposal.

Duties and Responsibilities:

  • Document Management: Handle passport photos, application forms, and supporting documents, ensuring all materials are scanned accurately and efficiently.
  • Application Separation and Organization: Separate and organize applications, especially those that are non-scannable, to ensure smooth processing.
  • Error Correction: Manage applications that have been incorrectly marked, ensuring quality control and accuracy.
  • Exception Handling: Conduct manual exception tasks, such as rescanning applications for quality improvement, and manage mail sorting, filing, and other ad hoc tasks as required.
  • Administrative Duties: Perform basic administrative tasks, including network production duties, to support the team's operations.

Requirements:

  • Agility and flexibility to adapt swiftly to changing circumstances.
  • Discretion to maintain confidentiality and handle sensitive information.
  • Personal accountability for actions and consequences.
  • Resilience to overcome setbacks and difficulties.
  • Responsiveness to new circumstances and unexpected challenges.
  • Proficiency in Microsoft applications to streamline workflow efficiency.
  • Records management skills to securely manage and maintain records.
  • Attention to detail to ensure error-free results and reliable outcomes.


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