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Store Manager

2 months ago

Rosebery, Australia Black Star Pastry Full time
About the Role

We are seeking two experienced Store Managers to join our team at Black Star Pastry. As a Store Manager, you will be responsible for leading the day-to-day operations of our stores, ensuring exceptional customer experiences, and driving sales growth.

Main Responsibilities
  • Customer Experience: Ensure every customer interaction is positive and memorable, exceeding their expectations.
  • Team Engagement and Performance: Foster a high-performing team culture, providing guidance, support, and opportunities for growth and development.
  • Store Operations: Oversee all aspects of store operations, including rostering, ordering, team management, and store maintenance.
  • Product and Service Standards: Uphold the highest standards of product quality and service delivery, ensuring consistency across all stores.
About Us

Black Star Pastry is a leading Australian bakery and café chain, renowned for our delicious pastries and exceptional customer service. We have a strong company culture that values teamwork, innovation, and customer satisfaction.

What We Offer
  • Competitive Salary: $74,200 plus super and phone allowance.
  • Benefits Package: Enjoy a range of benefits, including birthday leave, annual leave, and access to confidential counselling services.
  • Opportunities for Growth: Develop your skills and career with our company, with opportunities for advancement and professional growth.
About You

We are looking for experienced Store Managers who possess:

  • 2-3 years of hospitality experience, with a proven track record of leading high-performing teams.
  • Excellent communication and leadership skills, with the ability to motivate and inspire teams.
  • A passion for delivering exceptional customer experiences, with a focus on quality and consistency.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.