Store Manager
4 weeks ago
Are you a results-driven leader looking for a new challenge? We're seeking a Store Manager to join our team at Pottery Barn in Chadstone, Melbourne. As a Store Manager, you will be responsible for leading a team of sales associates, managing store operations, and delivering exceptional customer service.
Key Responsibilities:
- Build and develop a strong team, fostering a high-performance work environment within our People-First culture.
- Recruit, interview, and select qualified candidates to build a talent pipeline.
- Coach, train, and motivate your team through ongoing programs in sales, customer service, and product knowledge development.
- Develop and empower your management team to take on increased levels of responsibility.
- Ensure the store meets or exceeds sales, contest, and payroll goals.
- Ensure your team provides an exceptional customer experience.
- Maintain and uphold store standards—visuals, cleanliness, signage, safety, etc.
- Manage store operating procedures—inventory levels, cash control, minimizing losses, etc.
- Maintain a safe work environment and ensure ongoing safety training and awareness.
- Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People-First Philosophy.
Requirements:
- Experience in retail management, ideally in homewares and/or specialty retail.
- Passion for leading dynamic teams and delivering world-class service.
- Results-oriented, influential leader who loves to coach, mentor, motivate, inspire, and help grow your team to meet and exceed goals.
- Agile leader who can think on your feet—comfortable with flexing your schedule and prioritising to ensure business goals are achieved.
- Excellent communication, organisational, and leadership skills.
- Proven ability to manage a team to exceed sales goals while meeting payroll targets.
What We Offer:
- Competitive salaries and a generous discount on all Williams Sonoma Inc. brands.
- Opportunities for career growth and development.
- A dynamic and entrepreneurial work environment.
- A chance to work with a successful, global company.
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