Store Manager

4 weeks ago


Chadstone, Victoria, Australia Pottery Barn Full time

Are you a results-driven leader looking for a new challenge? We're seeking a Store Manager to join our team at Pottery Barn in Chadstone, Melbourne. As a Store Manager, you will be responsible for leading a team of sales associates, managing store operations, and delivering exceptional customer service.

Key Responsibilities:

  • Build and develop a strong team, fostering a high-performance work environment within our People-First culture.
  • Recruit, interview, and select qualified candidates to build a talent pipeline.
  • Coach, train, and motivate your team through ongoing programs in sales, customer service, and product knowledge development.
  • Develop and empower your management team to take on increased levels of responsibility.
  • Ensure the store meets or exceeds sales, contest, and payroll goals.
  • Ensure your team provides an exceptional customer experience.
  • Maintain and uphold store standards—visuals, cleanliness, signage, safety, etc.
  • Manage store operating procedures—inventory levels, cash control, minimizing losses, etc.
  • Maintain a safe work environment and ensure ongoing safety training and awareness.
  • Create and ensure a positive environment where all associates are treated fairly and with dignity, in accordance with our People-First Philosophy.

Requirements:

  • Experience in retail management, ideally in homewares and/or specialty retail.
  • Passion for leading dynamic teams and delivering world-class service.
  • Results-oriented, influential leader who loves to coach, mentor, motivate, inspire, and help grow your team to meet and exceed goals.
  • Agile leader who can think on your feet—comfortable with flexing your schedule and prioritising to ensure business goals are achieved.
  • Excellent communication, organisational, and leadership skills.
  • Proven ability to manage a team to exceed sales goals while meeting payroll targets.

What We Offer:

  • Competitive salaries and a generous discount on all Williams Sonoma Inc. brands.
  • Opportunities for career growth and development.
  • A dynamic and entrepreneurial work environment.
  • A chance to work with a successful, global company.


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