Service Ambassador

1 week ago

Perth, Western Australia beBeeHospitality Full time $60,000 - $85,000

**Job Summary**

We are seeking an exceptional Service Professional to join our team as a Hospitality Ambassador.

This key role involves providing personalized support and guidance to guests, ensuring their needs are met throughout their stay. You will be the primary point of contact for internal and external communications, using your excellent communication skills to deliver timely and accurate information.

You will be responsible for processing transactions, maintaining guest accounts, and taking reservations as required. A positive attitude and passion for delivering outstanding customer service are essential in this role.

In addition to these duties, you will also have the opportunity to contribute to the success of our Front Office Department by creating a welcoming impression for all guests. Your electric personality and ability to work effectively in a fast-paced environment will make you a valuable asset to our team.

If you possess the skills, experience, and passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

**Key Responsibilities**

  • Provide exceptional customer service to all guests, ensuring their needs are met and exceeded
  • Process transactions, maintain guest accounts, and take reservations as required
  • Create a welcoming impression for all guests
  • Work effectively in a fast-paced environment
  • Develop strong relationships with colleagues and stakeholders

**Requirements**

  • Competent in Word, Excel, PowerPoint, and software packages
  • Passion for delivering energetic customer service
  • Positive attitude and electric personality
  • Articulate and confident in English language
  • Ability to smile on the phone
  • Passionate about a career in hospitality management

**Benefits**

Marrriott's "Life. With the Works" offers a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:

  • Parental leave, Birthday leave, Long service leave portability across all Marriott Brands
  • Travel & stay benefits including eligibility into our Bonvoy loyalty program
  • Incentive, recognition, and wellbeing programs
  • Excellent career growth and learning opportunities
  • Access to Employee Assistance Programs

**About Us**

Marrriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._ Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.

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