Internal Communications Content Strategist

1 week ago


Chadstone, Victoria, Australia Officeworks Full time

About Us

Officeworks is a leading retailer in Australia, offering a wide range of products and services to its customers. With a strong focus on customer satisfaction and community involvement, we strive to make a positive impact on the lives of our customers and employees.

Career Opportunity:

We are seeking an experienced Internal Communications Content Strategist to join our team. As a key member of our communications department, you will be responsible for developing and implementing effective internal communication strategies that engage and motivate our employees. This role requires a strategic thinker who can create compelling content that aligns with our business objectives and values.

Key Responsibilities:

  • Plan, edit, write, proofread, and distribute content across all internal communication channels
  • Create engaging content (talking points, infographics, presentations, videos, etc.) for key events such as internal conferences, partner forums, and company-wide meetings
  • Provide support for complex issues and urgent communication requests (e.g., incidents)
  • Oversee all aspects of internal communication channels, including administration, content management, user experience, and system updates
  • Evaluate the performance of internal communication channels and recommend improvements to boost employee engagement
  • Track and assess the effectiveness of communications using key metrics (e.g., engagement rates, viewership, employee feedback) and generate performance reports

Requirements:

To be successful in this role, you will need:

  • A minimum of 6+ years' experience in communications
  • Tertiary qualification in communications, public relations, or journalism preferred
  • Proven experience working in a retail or complex corporate environment
  • Proficiency in Microsoft Office suite with experience in Adobe Creative ideal
  • Excellent communication and editing skills – interpersonal, written, and presentation
  • Strong stakeholder management and negotiating skills – ability to successfully engage with a large and diverse network of internal stakeholders and external suppliers

What We Offer:

As an Internal Communications Content Strategist at Officeworks, you will enjoy:

  • A hybrid working model, splitting your time between our Chadstone office and remote work arrangements
  • An inclusive, diverse, and supportive work environment
  • Flexible working arrangements to best support your individual needs
  • Ongoing training and development opportunities to progress your career
  • Industry-leading growing families policy
  • Generous discounts at Officeworks, Bunnings, Kmart, Target, and Catch

Salary Range: $90,000 - $110,000 per annum



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