Concession Operations Manager

1 day ago

Melbourne, Victoria, Australia beBeeLeadership Full time $90,000 - $120,000
Lead Concession Manager Role

Embracing the role of a lead concession manager involves overseeing the operations and management of concession locations across various sites nationally. As part of the esteemed Country Road Group, you will be tasked with fostering a collaborative environment that encourages exceptional store experiences.

Key Responsibilities:
  • Utilize available data to identify key insights and make informed decisions regarding business operations and customer satisfaction.
  • Provide coaching and regular feedback to your team members on understanding products and delivering outstanding store experiences.
  • Lead your team in achieving operational excellence through effective stock management and loss prevention activities.
  • Attract, engage, and retain talent while building team capabilities and succession planning for future success.
  • Maintain a safe working environment that prioritizes employee wellbeing.
  • Develop and manage the store roster while ensuring compliance and balancing customer and team needs.
  • Communicate brand and business strategy to your team, highlighting their role in its delivery.
Required Skills and Qualifications:
  • A genuine desire to join the Country Road Group and align with CRG values.
  • A passion for fashion accompanied by professional personal presentation.
  • Strong leadership skills in delivering exceptional customer and team experiences.
  • Ability to manage performance, productivity, training, and development of a team.
  • Experience in managing relationships through exceptional service.
Benefits:

As a valued member of our team, you can expect opportunities for growth, skill development, and a supportive work environment.

Additional Information:

Country Road Group is an equal opportunity employer committed to diversity and inclusion.

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