Senior IT Professional

19 hours ago


Gold Coast, Queensland, Australia IT Leaders Group Full time
Key Responsibilities
As a Senior Support Specialist at IT Leaders Group, you will play a pivotal role in resolving complex technical issues for our clients, while mentoring and assisting our team of technicians. Your primary responsibilities will include:
  • Resolving Support Tickets with speed and professionalism.
  • Providing advanced troubleshooting to deliver a friendly and helpful experience.
  • Engaging with clients to discuss IT Solutions and ensure their satisfaction.


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