
Developer of Intelligent Conversational Systems
1 day ago
We are seeking a skilled developer to join our team and help drive the next evolution of Virtual Relationship Management (VRM) systems.
Key Responsibilities:- Agent Collaboration Standards: Design and implement communication protocols between AI agents and across channels to ensure seamless interaction.
- Intent Recognition Uplift: Enhance natural language processing models and APIs for more efficient conversation handling.
- Context & Memory Management: Develop intelligent systems that can remember, understand, and evolve with user journeys.
- Observability Uplift: Improve monitoring, logging, and tracing for VRM system reliability and performance.
- Tooling Development: Create internal tools to support development, debugging, and deployment at scale.
- Programming Skills: Strong experience in Java or Python for backend/API development is essential.
- NLP/NLU Experience: Familiarity with platforms like Dialogflow or Rasa is highly desirable.
- Conversational AI Knowledge: Understanding of context management, session handling, and conversational memory is crucial.
- Observability Tools: Hands-on experience with CloudWatch, Grafana, Prometheus, ELK, etc. is required.
- AWS and DevOps: Knowledge of AWS, DevOps/CI-CD, and platform tooling is a plus.
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