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Travel Expert

2 months ago

Brisbane, Queensland, Australia Flight Centre Travel Group Full time
About the Opportunity

We are seeking a highly skilled and experienced Group Travel Manager to join our team at Flight Centre Travel Group. As a Group Travel Manager, you will be responsible for providing exceptional customer service to our corporate clients, managing group travel requirements, and delivering successful execution of MICE projects.

Key Responsibilities
  • Assist in the budgeting and execution of professional and accurate business travel arrangements for our corporate accounts.
  • Follow company procedures, account guidelines, and customer service standards in sourcing products, quoting, making travel arrangements, ticketing, and record keeping.
  • Be an excellent communicator and maintain a high level of professionalism.
  • Have excellent time management skills and ability to multitask to meet deadlines.
  • Have excellent project management skills and adaptability to changing work environments and stakeholder requirements.
  • Maintain favourable working relationships with key internal and external stakeholders.
  • Demonstrate a proactive approach in providing solutions to complex logistical challenges.
Requirements
  • GDS: SABRE - essential
  • Microsoft Office skills - specifically excel - essential
  • Major airline group booking platforms - experience preferred
  • Event Management Technology - Events Air/Cvent experience preferred
  • Previous Group Travel /MICE experience (3 Years) preferable
  • Previous experience in customer-facing roles
What We Offer
  • Generous remuneration structure with base salary + uncapped incentive + Super
  • Excellent career progression pathway within travel & events team
  • Travel discounts, in-house financial and health services
  • Ongoing training and professional development
  • Fun and inclusive work environment
  • Global career opportunities in a network of brands and businesses
  • Flexibility with potential hybrid arrangements