Retail Store Manager

3 weeks ago


Bentleigh East, Victoria, Australia Frontline Retail Melbourne Full time
About the Role

We are seeking an experienced Assistant Manager to join our team at Frontline Retail Melbourne. As a key member of our leadership team, you will play a critical role in driving sales growth, improving customer satisfaction, and maintaining high standards of store operations.

Key Responsibilities
  • Assist the Store Manager in leading a high-performing team, providing guidance and support to ensure excellent customer service and sales results.
  • Develop and implement strategies to drive sales growth, improve customer engagement, and increase customer loyalty.
  • Oversee stock management, visual merchandising, and store maintenance to ensure a positive shopping experience for customers.
  • Handle customer complaints and resolve issues promptly and professionally, ensuring high levels of customer satisfaction.
  • Support the Store Manager in staff training and development, ensuring that all team members have the skills and knowledge needed to succeed.
  • Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment.
About You
  • Proven experience in a retail leadership role, with a track record of success in driving sales growth and improving customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with team members, customers, and stakeholders.
  • Able to work in a fast-paced, dynamic environment, with a flexible approach to working hours and a willingness to adapt to changing circumstances.
  • Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
What We Offer
  • A competitive salary and benefits package, including opportunities for career progression and professional development.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to a range of employee benefits, including discounts on products and services, and a comprehensive employee assistance program.
  • The opportunity to work with a leading retailer, with a strong commitment to customer satisfaction and community engagement.

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