Cruise Holidays Manager

2 weeks ago

Sydney, New South Wales, Australia beBee Careers Full time
Key Responsibilities of a Team Leader

We are seeking an experienced Team Leader to join our team in Sydney North-West. As a Team Leader, you will be responsible for leading a team of travel experts and providing exceptional customer service to clients.

The ideal candidate will have proven experience in a leadership role within the travel industry, preferably in a cruise-focused environment. They should possess exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.

Key Responsibilities:

  • Manage and motivate a team of travel consultants to achieve sales targets and deliver exceptional customer service.
  • Provide expert knowledge of cruise products and services to clients, ensuring they receive the best possible advice and recommendations.
  • Ensure all client interactions are handled efficiently and effectively, resulting in high levels of customer satisfaction.
  • Monitor and report on team performance, identifying areas for improvement and implementing strategies to drive growth and profitability.
  • Maintain accurate records and reports, including sales data and customer information.

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