Dental Front Desk Professional

5 days ago

Melbourne, Victoria, Australia beBeeCustomerService Full time $24,490 - $36,323

We are seeking a skilled Front Desk Associate to provide exceptional customer service and administrative support in a dental practice.

Key responsibilities include:

Customer Service:

  • Creating a welcoming environment for patients and staff

Administrative Tasks:

  • Managing phone calls, scheduling appointments, filing patient records, and handling correspondence

Patient Billing:

  • Processing patient payments, insurance claims, and responding to billing inquiries with accuracy and attention to detail

Communication Skills:

  • Demonstrating strong interpersonal, written, and oral communication skills when interacting with patients and staff

Confidentiality:

  • Maintaining strict confidentiality and adhering to privacy regulations while managing patient records and sensitive information

Basic Computer Skills:

  • Utilizing Microsoft Office and Excel to manage patient records, appointments, and perform basic administrative tasks

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