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Front Desk Support Specialist
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We are seeking a highly motivated and enthusiastic individual to join our team as a Membership Services Representative.
As a key member of our team, you will be responsible for providing exceptional customer service, ensuring seamless membership experiences, and fostering a positive community spirit within our clubs.
Some of your key responsibilities will include greeting and saying goodbye to members and guests, monitoring club access, answering questions, and handling member complaints. You will also be required to have an excellent understanding of our Judgement Free Zone and explain it to all members and non-members, answer info calls over the phone, take messages, give club tours, sell memberships, complete membership agreements, and enter new members into the database.
