Network Response Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeEmergency Full time $104,000 - $124,000
Job Overview
Ausgrid delivers safe and reliable electricity to millions of homes and businesses. We value diversity, respect, and inclusivity in our workforce. Our mission is to create opportunities for everyone.
We are seeking talented individuals to help us achieve our goals. This role requires network travel; a work use vehicle will be provided.
Your New Role
You will report to the Field Manager and provide critical emergency response and diagnostic services to ensure network safety and reliability. The role operates on a 24/7 rotating shift roster, responding to network incidents such as storms, bushfires, and other emergencies impacting the electrical grid.
As an Emergency Services Officer, you will prioritise tasks to maximise productivity and ensure optimal use of resources. This includes replacing Low Voltage distribution fuses to maintain the integrity of the network and keep services running efficiently.
Key Responsibilities
  • Provide emergency response and diagnostic services to ensure network safety and reliability.
  • Prioritise tasks to maximise productivity and efficient use of resources.
  • Replace Low Voltage distribution fuses to maintain network integrity.
  • Conduct investigations into incidents (electric shocks, fire damage, HV into LV faults).
  • Prepare detailed reports and collaborate with emergency services and regulatory bodies during investigations.
  • Identify non-conformance in customer installations and complete required reporting to ensure safety and regulatory compliance.
Required Skills and Qualifications
  • Qualified in a relevant electrical trade – Cert III in ESI Power Systems or equivalent.
  • Qualified Electrical Supervisors Certificate.
  • Class C Drivers Licence.
  • Electrical Safety Rules accreditation and other relevant statutory training.
  • WH&S WorkCover General Induction.
  • Basic climbing procedures training.
  • Proven experience and technical expertise in an electrical trade role within the electricity distribution industry including demonstrated experience in customer installations and testing procedures.
  • Solid knowledge of relevant statutes, regulations, and procedures such as safe working practices, network standards, and codes of practice.
  • Demonstrated ability to resolve complex technical and other problems or escalate appropriately.
Employee Benefits

We offer various benefits designed to support your financial, health, and personal well-being. These include salary sacrificing on electric vehicles, novated leasing, discounted corporate health insurance, Fitness Passport, and the Fit for Life program.

We also celebrate success through our Amped Recognition Program and provide study assistance, organisational training, secondments, mentoring, gender-neutral family leave, and an Employee Staff Club. Aged Care Support Services are available to assist family members.

Application Information

If you need support with your application or reasonable adjustments for the interview process, please contact our Talent team at recruitment@ausgrid.com.au. Note: Vacancy close dates may be subject to change.

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