Administrative Officer
4 days ago
About Us
At VenuesWest, we pride ourselves on delivering exceptional customer service to our patrons. We are seeking a highly skilled and organised Administrative Officer - Customer Service Support to join our team.
In this dynamic role, you will coordinate business improvements and purchasing while also supporting the Assistant Manager Customer Service in managing customer feedback and complaint resolution. Additionally, you will be the key point of contact for coordinating group bookings across the suburban rail network.
About You
- Strong experience in administrative support, office procedures, procurement, and accounts processing is essential.
- Commitment to quality service, with well-developed communication and interpersonal skills to engage effectively at all levels.
- The ability to research, interpret, analyse, and communicate information effectively.
- The ability to manage tasks accurately while meeting operational deadlines.
- Proven competency in using Microsoft Office and other relevant office systems.
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