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Business Process Optimization Manager

1 week ago

Melbourne, Victoria, Australia ClearCompany Full time

About the role

At ClearCompany, we're passionate about helping our clients achieve success through effective business processes. We're looking for a skilled Business Process Optimization Manager to join our team.

The ideal candidate will have experience in process analysis, mapping, and engineering, with a strong focus on end-to-end customer journey mapping. They will be responsible for designing and implementing efficient business processes that support the success of Field Led transformation programs and other projects.

Key responsibilities include:

  • Documenting current processes and identifying areas for improvement
  • Analyzing processes for effectiveness and efficiency
  • Designing and implementing new processes that align with project objectives and organizational goals
  • Facilitating workshops and meetings to gather insights and feedback
  • Communicating metrics and progress to stakeholders

The successful candidate will have:

  • Tertiary qualifications in Commerce, Business, Engineering, IT, or a related field
  • Certification in Lean Six Sigma (Black Belt preferred)
  • 5+ years' experience in process analysis, mapping, and engineering
  • Experience with Signavio and BPMN 2.0 modeling
  • Strong interpersonal and communication skills
  • Demonstrated thought leadership in process improvement