Senior Business Process Improvement Specialist

3 weeks ago


Townsville, Queensland, Australia TP Human Capital Full time

Role Overview:

  • Gather and document business requirements for system and process improvements.

We are working with a government client in Townsville to fill a contract role. The successful candidate will support project teams delivering system and process improvements, collaborating closely with stakeholders.

Key Responsibilities:

  • Analyse business requirements and develop clear specifications for system or process changes.
  • Communicate technical details to all stakeholders.
  • Evaluate compliance with safety and health management systems.
  • Support project planning, risk management, and process improvements.
  • Develop strong relationships with key stakeholders across all levels.

Key Requirements:

  • Experience: 3+ years in a Business Analyst role.
  • Qualifications: Tertiary qualification in Business Systems, IT, or relevant industry experience.
  • Certifications: Experience in Service Management (e.g., ITIL) and Project Management.
  • Skills: Strong analytical, problem-solving, and communication skills.
  • Stakeholder Engagement: Proven ability to work with diverse stakeholders and provide clear advice.

Estimated Salary: AU$80,000 - AU$110,000 per annum.



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