Customer Service Manager

3 weeks ago


Bayswater, Australia coles Full time
About the Role

We are seeking a highly skilled and experienced Retail Leader to join our team at Coles. As a key member of our leadership team, you will be responsible for the day-to-day running of the service department and front of store operations.

About You and Your Skills
  • Proven leadership experience in a fast-paced customer-facing environment
  • Ability to lead, coach, and develop a team to meet sales targets and cost control requirements
  • Excellent service standards, with a focus on maintaining a clean and safe checkout area for team members and customers
  • Strong communication and interpersonal skills, with the ability to drive a one-team culture that prioritizes team members' health, safety, and wellbeing
  • Customer-obsessed, with a focus on continually seeking to better understand diverse customers to provide an outstanding shopping experience

This is a challenging and rewarding role that offers the opportunity to make a real difference in the lives of customers and team members every day.



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