Event Ticketing Operations Manager

2 days ago


Brisbane, Queensland, Australia beBeeTicketing Full time $72,500 - $114,500
Job Title:

Ticketing Services Leader

About the Position

This is a key leadership role in ticketing operations, working closely with clients and stakeholders to deliver high-quality services.

The ideal candidate will be responsible for ensuring each client receives exceptional service delivery and continuity across their accounts.

Key Responsibilities
  • Partner with Clients to discuss event ticketing requirements and timelines.
  • Built and maintain events within the Ticketing System and manage ticketing operations on event days.
  • On-site testing, client support and engagement during events (including management of Box Office Staff, post-event reporting, settlements, and operational feedback).
  • Collaborate with internal and external leads to implement marketing and promotional strategies ahead of time and fulfillment as planned.
About You
  • You have a passion for live events and excellent communication skills.
  • You demonstrate a client-focused attitude, being a true ambassador for our brand.
  • You are a team player willing to strive to deliver exceptional results.
  • You possess attention to detail and ability to troubleshoot and problem solve.
Essential Skills & Qualifications
  • Excellent verbal and written communication skills.
  • Ability to develop new and existing relationships with clients.
  • Understanding or ability to learn ticketing systems and processes.
Desirable Skills & Qualifications
  • Client/customer relationship skills.
  • Experience in Events or ticketing roles.
Benefits

We offer a dynamic work environment and opportunities for growth and development. If you are a motivated individual who is passionate about live events, we encourage you to apply.



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