About the Role:

We're seeking a highly skilled and versatile Marketing Assistant to support our VP of Product in all aspects of daily operations, ensuring smooth and efficient management of marketing initiatives.

Key Responsibilities:

• Manage and maintain marketing planning, ensuring timely completion of tasks and deadlines.
• Monitor and respond to marketing-related emails, forwarding or escalating as necessary.
• Develop and maintain documentation for the marketing team, updating documents as required and creating new tasks and reminders.
• Take and manage meeting notes, ensuring accurate and timely recording of discussions and actions.
• Coordinate meetings and scheduling with the marketing team, including calendar management and meeting descriptions.
• Provide administrative support to the VP of Product, including making requests for job openings and equipment as assigned.

Requirements:

• Fluent communication skills in written and spoken Ukrainian.
• At least 1.5 years of experience as an assistant, preferably in a marketing or related field.
• Good writing and communication skills in English (B2+).
• Excellent interpersonal skills, with the ability to communicate and interact with various departments and teams.
• Ability to handle multiple assignments and prioritize effectively.
• Strong research, analytical, and problem-solving skills.

Preferred Qualifications:

• Prior experience supporting a marketing department.
• Familiarity with marketing software and CRM tools.
• Great sense of humor.

What We Offer:

• Competitive monthly rate in USD.
• Business hours.
• Big and well-equipped office in Kyiv.
• Enjoy working remotely.
• Financial and professional growth.
• Paid intensive training and trial period.
• Responsive management interested in your growth and long-lasting cooperation.
• Greenhouse conditions for self-development.

About Us:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences.