Executive Director of Hospitality and Tourism

3 weeks ago


Orange, Australia Mondo Search Full time
General Manager - Hospitality and Tourism

At Mondo Search, we are seeking a highly skilled and experienced General Manager to lead our hospitality and tourism operations at Rowlee Wine Estate. As a key member of our team, you will be responsible for driving excellence in service, fostering a culture of collaboration and creativity, and shaping the strategic direction of our estate.

Key Responsibilities:
  • Strategic Leadership: Develop and implement strategies to drive business growth, improve customer satisfaction, and enhance the overall guest experience.
  • Operational Management: Oversee day-to-day operations, ensuring smooth and efficient processes, maintaining quality standards, and upholding regulatory compliance.
  • Financial Management: Plan and manage budgets, track financial performance, and implement strategies to enhance profitability.
  • Team Leadership: Hire, train, and support team members, cultivating a positive and collaborative work environment.
  • Guest Experience: Develop unique events and curated experiences that reflect the Rowlee brand and elevate the guest journey.
  • Marketing and Sales Collaboration: Work closely with the marketing team to promote Rowlee through various platforms, including social media, events, and strategic partnerships.
  • Sustainability Efforts: Advocate for and implement sustainable practices across all aspects of the estate.

Requirements:
  • A degree in business management, hospitality, tourism, or a related field is an advantage.
  • At least 5 years of management experience in the wine, hospitality, or tourism industries.
  • Strong financial acumen and experience in managing budgets and setting objectives.
  • Proven leadership and team development abilities.
  • Excellent communication and interpersonal skills.
  • Flexibility to work weekends and holidays.

What We Offer:
  • A competitive salary and comprehensive benefits package.
  • A dynamic working environment set in a stunning location.
  • Opportunities for professional growth and development.
  • The chance to be part of a passionate team committed to quality and sustainability.
  • Six weeks of annual leave plus birthday leave.


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