Temporary Administration Assistant

2 weeks ago

Melbourne, Victoria, Australia Brook Street Full time

We are seeking a Temporary Administration Assistant to join our team at Brook Street. As a Temporary Administration Assistant, you will be responsible for providing administrative support to the team, including general administrative duties, answering phone queries, and dealing with incoming and outgoing post. In this role, you will also be responsible for casework, data inputting from a spreadsheet onto a database, and liaising directly with offenders, other staff, and third-party agencies with professionalism.

You will also be required to monitor your inbox and provide support within the Offender Management Unit. This is a great opportunity to work in the Prison Service and gain experience within the Public Sector. If you are a confident and outgoing individual who enjoys interacting with a variety of service users with professionalism and have a calm demeanour, then this could be the perfect role for you.

You will also have excellent customer service skills and a passion to help people. In order to succeed in this role, you will need to have good strong administration experience, a good working knowledge of Microsoft Word, Excel, Outlook, and Teams. You will also need to have excellent communication skills both written and verbal, and the ability to remain professional at all times and converse with a variety of service users.

You will also require excellent organisational skills and experience of working in a fast-paced environment and multi-tasking. The pay rate for this role is £14.00 per hour, and benefits include holiday pay and pension scheme. Full training will be given on the systems, including the panic and escalation process, but the expectation is that you will hit the ground running.

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