Food and Beverage Operations Manager

1 day ago


Northern Rivers, Australia Grupo Mantra Full time
Leading Food and Beverage Operations at Peppers Salt Resort & Spa

We are seeking an exceptional Executive Assistant Manager - Food & Beverage to oversee the daily operations of our dual-brand resort, ensuring seamless delivery of memorable experiences for our guests.

About the Role

This is an excellent opportunity for a seasoned hospitality professional to lead a team of dedicated individuals in delivering outstanding service and exceeding business expectations. As our Executive Assistant Manager - Food & Beverage, you will be responsible for:

  • Liaising with senior management to achieve commercial and reputational goals;
  • Developing and implementing strategies to enhance customer satisfaction, loyalty, and revenue;
  • Coaching and mentoring a team of over 50 members across multiple outlets and departments;
  • Maintaining high standards of safety, environmental sustainability, and compliance;
Requirements

To succeed in this role, you will need to possess:

  • A minimum of 3 years' experience as a Food & Beverage Manager or Hotel Manager, supporting large teams and coordinating complex events;
  • Proven operational expertise in corporate conferencing, weddings, and events, with a strong understanding of hotel operations;
  • Exceptional stakeholder management skills, including internal and external communication;
  • Demonstrated success in achieving business metrics, such as revenue growth and customer satisfaction;
  • The ability to remain calm under pressure, coach your team to reach their full potential, and embody our company values: Trust, Respect, Guest Obsession, Sustainability, and Spirit of Conquest and Innovation.

We offer a competitive salary range of $120,000 - $150,000 per annum, depending on experience, plus benefits and opportunities for career advancement.

Based in Kingscliff, just south of the Gold Coast/Northern New South Wales border, we are situated amidst some of Australia's most beautiful beaches and World Heritage-listed National Parks. Our resorts offer a unique blend of luxury and relaxation, with two onsite restaurants, pool bars, and stunning conference spaces.


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