IT Service Delivery Specialist

2 days ago

Perth, Western Australia beBeeITService Full time $160,000 - $190,000
Job Title: IT Service Delivery Specialist

Are you an experienced professional in IT service delivery and project coordination? Do you have a passion for ensuring high-quality outcomes in a dynamic environment? We are seeking a skilled ITSM Coordinator to join our team in Perth, Australia.

Job Description:
This is a 12-month contract role that offers the opportunity to work on high-impact digital projects within a respected energy company. As an ITSM Coordinator, you will be responsible for managing service delivery across key digital systems, ensuring service quality, meeting performance targets, and leading improvements aligned with business goals. You will also coordinate activities across multi-vendor IT operations, facilitate service improvement programs, and proactively address risks or issues that may impact performance.

Key Responsibilities:
  • Manage service delivery across key digital systems
  • Ensure service quality and meet performance targets
  • Lead improvements aligned with business goals
  • Coordinate activities across multi-vendor IT operations
  • Facilitate service improvement programs
  • Proactively address risks or issues that may impact performance

Required Skills and Qualifications:
To succeed in this role, you will need to possess strong skills in IT service management, change coordination, and working in multi-vendor IT operations. You should also have exceptional communication, stakeholder engagement, and documentation abilities, as well as the capacity to manage competing priorities under pressure. A tertiary qualification in IT, Project Management, or equivalent is required, with relevant certifications highly regarded.

Benefits:
This role offers hybrid work flexibility, allowing you to balance your work and personal life. You will also have the opportunity to work on high-impact digital projects, gain exposure to large-scale initiatives, and make a measurable impact on the delivery of critical business systems. Additionally, you will be part of a collaborative, inclusive team that values professional growth and development.

About Us:
We are a respected energy company that prioritizes innovation, collaboration, and employee well-being. Our company culture is built on trust, respect, and open communication, and we offer a range of benefits and perks to support your career and personal goals.

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