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Workshop Operations Manager

2 months ago


Perth, Western Australia Velocity Truck Centres Full time
{"About the Role": "Key Responsibilities
  • Supervise and coach technicians and apprentices to ensure the smooth operation of the workshop.
  • Focus on delivering exceptional customer service and satisfaction.
  • Oversee daily workshop operations, including scheduling and allocating work to technicians.
  • Maintain accurate records of all work carried out, including job cards and invoices.
  • Monitor job progress, ensuring timely completion and adherence to budget.
  • Liaise with service advisors to keep customers informed about their vehicle status.
  • Develop strategies to enhance productivity and profitability.
  • Ensure compliance with warranty guidelines.
What We Offer
  • A competitive salary aligned with your skills and experience.
  • Ongoing training and development opportunities, including in-house and manufacturer training.
  • The chance to work with renowned brands like Mercedes-Benz, Freightliner, and Fuso.
  • Long-term employment with opportunities for career growth and advancement.
  • Mentoring and guidance from industry leaders and subject matter experts.
  • Well-equipped, modern workshops with advanced diagnostic tools.
  • A strong commitment to employee safety.
  • Generous workplace benefits, including discounts on health insurance and financial services.
  • Access to our Employee Assistance Program and a focus on your health and wellbeing.
About You
  • A qualification in heavy or light vehicle mechanics.
  • Experience in leading and coaching technicians.
  • The ability to work independently and collaboratively in a team environment.
  • An understanding of safe work practices and a commitment to promoting a strong safety culture.
  • A valid driver's license.
  • Experience with European, American, or Japanese truck brands is a plus.
About Velocity Truck Centres

Velocity Truck Centres is a leading dealership group in Australia, part of the Velocity Vehicle Group. We have a strong commitment to innovation, teamwork, and professional development. Our Daimler Trucks Perth dealership is seeking a skilled and enthusiastic Workshop Controller to join our team and contribute to our ongoing success in the transport sector.

Why Choose Us

We offer a dynamic work environment, opportunities for career growth, and a strong commitment to employee safety and wellbeing. If you're a motivated and experienced professional looking to take the next step in your career, we encourage you to apply and become part of our team at Velocity Truck Centres.

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