Chief Business Software Catalyst

1 day ago

Sydney, New South Wales, Australia beBeeCatalyst Full time $80,000 - $120,000
About the Role

Transforming business software from a blocker to a catalyst is our ultimate goal.

In today's fast-paced business landscape, organizations struggle with the costs and complexities of software solutions that promise to simplify their lives. At Freshworks equivalent, we're changing this narrative by leveraging AI-driven technology to eliminate friction and make employees more effective and organizations more productive.

We build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results.

Over 72,000 companies worldwide trust our customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. We strive to be a catalyst for positive change in the business world.

Job Description:

  • Business Software Transformation
  • AI-driven Technology Implementation
  • Customer Experience Enhancement
  • Employee Productivity Improvement

What You'll Do:

  1. Lead Business Software Transformation: Develop and implement strategies to transform business software into a catalyst for growth.
  2. Implement AI-driven Technology: Leverage AI-driven technology to eliminate friction and improve employee productivity.
  3. Enhance Customer Experience: Design and implement solutions that deliver exceptional customer experiences.
  4. Analyze Results: Analyze the impact of implemented solutions and identify areas for improvement.

What You'll Need:

  • Bachelor's Degree in Computer Science or related field
  • 5+ years of experience in software development or a related field
  • Excellent problem-solving skills
  • Strong communication and leadership skills

Benefits:

  • Competitive salary
  • Growth opportunities
  • Collaborative work environment
  • Flexible work arrangements

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