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SAAS Customer Onboarding Specialist
1 week ago
We're looking for a skilled Account Growth Manager to join our team at Jenkin Beattie.
This is a unique opportunity to work with a rapidly growing Australian success story and its market leading SaaS solution for professional services.
The ideal candidate will have experience in managing key accounts, driving growth, and providing exceptional customer service.
Main Responsibilities:
- Developing and managing key accounts in the enterprise and global MNC sectors.
- Driving retention and growth of client base through identifying cross/up sell opportunities.
- Onboarding and training of new customers.
- Clients' support and issue resolution.
- Stakeholder management up to Heads of and 'C' level.
Key Skills Required:
- Minimum of 3 years' experience in software sales.
- Ability to identify new business opportunities.
- Customer centric approach.
- Excellent communication and presentation skills.
- Experience in demonstrating a SAAS product/platform.
