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Design Director

3 weeks ago


Sydney, New South Wales, Australia Zip Co Full time

Our vision is to create innovative products and services that bring customers and merchants together. As a Product Designer, you'll play a critical role in shaping our products and services to meet the evolving needs of our customers.

About the Role

This is an exciting opportunity to join our team in New Zealand as a Product Designer. You'll be responsible for owning design for our NZ products, collaborating with various teams, and delivering high-quality products for our customers.

Your key responsibilities will include:

  • Owning design for our NZ products and collaborating with various teams to ensure successful product launches.
  • Developing customer and merchant journeys for our New Zealand business, including new product iterations and optimising existing Pay In 4 journeys.
  • Working closely with product and tech peers in an innovative and lean team environment.

You'll be responsible for driving business growth, using design thinking methods and best practices to inform your design decisions. A strong visual sensibility and interaction design skills are essential for this role.

Requirements

To succeed in this role, you'll need:

  • A self-starting attitude with 4+ years of experience working in interaction and product design.
  • A portfolio demonstrating app and web design experiences that showcase your ability to drive business outcomes and use design thinking methods.
  • Good communication skills and the ability to convey complex concepts clearly and persuasively to various audiences.
  • Experience managing and working with senior stakeholders, confident in sharing your reasoning behind design decisions.
  • Collaborative nature and ability to facilitate workshops and discussions.
What We Offer

As a Product Designer at Zip, you'll have opportunities to learn new skills, take on broader responsibilities, and see your work impact customers faster. You'll also receive:

  • 25 days paid leave annually, including birthday leave and quarterly wellbeing days.
  • 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers.
  • Mental health and wellness initiatives, including $299 annual wellbeing allowance and free access to our EAP service Sonder.

We're committed to creating an inclusive workplace that reflects the diversity of our customers. If you're passionate about design and innovation, we'd love to hear from you.