Senior ICT Support Specialist

3 weeks ago


Wangara, Western Australia SecuSafe Pty Ltd Full time

We are a rapidly developing business specialising in CCTV security solutions. We are seeking a qualified and experienced ICT Support Engineer to work with us. We aim to provide value-added professional services to individuals and business clients.

Your duties include but are not limited to:

  • Functional testing, algorithm testing and interface testing of back-end management systems for user-end;
  • Participating in requirement analysis, writing test cases and test plans, designing test data, and writing test reports;
  • Recommending corrective action plans and improvements through monitoring and auditing of processes and procedures;
  • Using Python and other programming languages to categorize testing results, ensuring the outcome is in accordance with the desired results;
  • Using computing platform to establish the testing framework for automation testing, and performing interface automated testing;
  • Writing programming codes to build testing tools, with the aim of simplifying repetitive work and improving testing efficiency;
  • Testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols;
  • Coordinating and communicating with relevant personnel to ensure awareness and adherence to standards, procedures and quality control issues and activities, such as resource allocation and risk assessment;
  • Creating and reviewing technical documentation such as testing guides and manuals;
  • Communicating with users and management to resolve the potential problems of the systems;

Required Experience, Skills and Qualification:

  • At least 2 years' experience as an ICT Support Engineer;
  • Bachelor's degree or above with a major in Information Technology and relevant areas;
  • Knowledge on CCTV security systems;
  • Ability to use various programming languages and software;
  • Strong interpersonal and communication skills;
  • Attention to details;
  • Ability to perform multi-tasks and determine priorities;
  • Ability to work in a team and work on your own;
  • Project management skills;

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