Pizza Restaurant Operations Manager

4 days ago

Kidman Park, South Australia Rocco's Italian Sourdough Pizza Full time
About Rocco's Italian Sourdough Pizza

We are a passionate team dedicated to delivering high-quality, affordable Italian sourdough pizza. Our mission is to exceed customer expectations through exceptional service and consistently offering the best product.

Job Summary

We are seeking an experienced Restaurant Manager to oversee daily operations, ensuring high-quality service, food preparation, and customer satisfaction. The ideal candidate will focus on expense management, sales targets, and building supplier relationships to control costs, reduce wastage, and optimise inventory, while driving growth through outstanding customer service.

Responsibilities
  • Profitability, Sales, and Expense Management:
    • Manage expenses, rosters, wages, and utilities to optimise efficiency and reduce costs.
    • Track financial performance, control costs, and oversee supplier relationships for effective cost and inventory management.
    • Manage sales, meet targets, and implement strategies to balance profit and productivity.
  • Operational and Compliance Management:
    • Oversee daily operations, ensuring high-quality service, food preparation, and customer satisfaction.
    • Ensure compliance with health, safety, and hygiene regulations.
    • Maintain safety protocols and conduct regular staff training.
    • Perform inspections to ensure food safety and cleanliness.
    • Manage first aid, food handling, RSA, and industry licenses.
    • Stay updated on changes to local laws and regulations.
  • Team Leadership and Customer Engagement:
    • Train, supervise, and motivate staff to maintain excellence and foster a positive work environment.
    • Address customer enquiries and complaints and use feedback to enhance the dining experience.
    • Manage staff scheduling for peak periods and ensure smooth front-of-house operations.
Requirements
  • Candidate Profile:
    • Customer Service: Customer-focused mindset with a passion for delivering great product service
    • Operational Management: Proven experience in restaurant management and operations
    • Financial Oversight: Sales and cost management experience beneficial
    • Staff Supervision: Leadership, communication, organisational, and problem-solving skills
    • Compliance: Knowledge of food safety regulations and best practices
    • Appropriate industry certifications – RSA and Food Safety Supervisor
    • Ability to work flexible hours, including evenings and weekends
Estimated Salary Range

$60,000 - $80,000 per year

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