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Cleanliness and Guest Satisfaction Manager

1 week ago

Brisbane, Queensland, Australia AHS Hospitality Full time

AHS Hospitality is a respected provider of hospitality services, and we're seeking an experienced Executive Housekeeping Manager to join our team.

About the Position

This is a senior leadership role that requires a proven track record of success in managing housekeeping teams. You will be responsible for delivering exceptional cleanliness and guest satisfaction in our hotels.

Main Responsibilities
  1. Lead the Team: Oversee the daily activities of the housekeeping team.
  2. Collaborate with Hotel Leaders: Work closely with hotel management to achieve quality standards.
  3. Manage Resources: Allocate resources efficiently to meet operational needs.
  4. Enhance Guest Experience: Focus on delivering exceptional service to our guests.

To succeed in this role, you'll need:

Desirable Skills and Qualifications
  1. Strategic Thinking: Develop and implement plans to improve operational efficiency.
  2. Creative Problem-Solving: Find innovative solutions to complex challenges.
  3. Coaching and Development: Mentor and train team members to enhance their skills.
  4. Continuous Learning: Stay up-to-date with industry trends and best practices.
  5. Diversity and Inclusion: Foster a culture of respect and inclusivity within the team.

AHS Hospitality offers a range of benefits, including a competitive salary, access to discounts, and opportunities for professional growth and development.