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Professional Administrator
3 weeks ago
Windana Drug & Alcohol Recovery Inc. is seeking an experienced administrative professional to join our AOD Intake and Assessment team.
The successful candidate will manage client referrals, assessment documents, and provide high-level administrative support for intake clinicians and managers.
Responsibilities
- Manage client referrals, assessment documents, and high-level administrative support for intake clinicians and managers.
- Handle referrals and assessment documents professionally within the scope of the referral process.
- Register client referrals on Mastercare, upload clinical documents timely, draft letters, file documents, and answer phone calls and emails.
- Evaluate completeness of referrals and request additional information from referrers as needed.
- Respond to enquiries related to referrals, liaise with stakeholders, and provide treatment timeframes.
- Support scheduling and maintenance of assessments, preadmission, and admission appointments for residential services.
- Accurately and timely enter data into CRM.
- Extract program and client data, producing tables, graphs, and reports to support managers with reporting requirements and analysis.
About Us
At Windana Drug & Alcohol Recovery Inc., we value and celebrate diversity and inclusion, striving to build a team that closely reflects the diversity of the people and communities we serve.
