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Financial Compliance Specialist
2 weeks ago
Citi is a leading global bank, with over 200 million customer accounts and a presence in more than 160 countries. The company provides a range of financial products and services to consumers, corporations, governments and institutions.
Key Responsibilities:
- Conduct or review customer due diligence/ Know Your Customer (KYC) on new investors;
- Review and provide necessary actions on Anti-Money Laundering (AML)-related escalations received from the processing team in Malaysia;
- Liaise with clients on KYC and AML reporting matters;
- Act as a central contact point between clients and the processing team in Malaysia on matters relating to AML/KYC;
- Involve in projects relating to AML/KYC that may arise from time to time;
- Perform or review customer due diligence on new investors, which involves requesting KYC information, reviewing and verifying the received documentation, conducting screening and communicating findings to clients;
- Review and assess AML-related escalations from the processing team in Malaysia;
- Provide AML-related and Foreign Account Tax Compliance Act (FATCA)/Common Reporting Standard (CRS) reporting to clients and address follow-up queries;
- Ensure proper record retention of relevant AML/KYC documentation for an audience that includes Management, Regulators, Internal Audit, Senior Managers and Internal Compliance;
- Assist in compiling management reporting information to internal and external stakeholders as required;
- Ensure completion of all assigned trainings;
- Involve in or assist with projects relating to AML/KYC;
- Take on additional job-related duties assigned from time to time;
- Maintain a high level of accuracy and attention to detail;
- Demonstrate excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment;
- Strong analytical and problem-solving skills;
- Bachelor's degree or diploma in accounting, finance, computer science, business administration and/or professional qualification (ACCA, CPA, CA or equivalent).
Requirements:
- At least 2 years of relevant experience in conducting customer due diligence/ KYC in a financial services or banking environment;
- Adequate understanding of the AML/CFT Act, particularly KYC requirements, as well as FATCA/CRS requirements;
- Exceptional customer service skills with a focus on client satisfaction;
- Excellent time management skills with the ability to meet deadlines and achieve objectives;
- Proactive and able to use initiative;
- Ability to demonstrate a satisfactory level of verbal and written English.
